Return & Refund Policy – Eve Salon

Thank you for shopping with Eve Salon. Your satisfaction is our top priority, and we are committed to providing you with a premium experience and high-quality products.

🛍️ Return & Exchange Eligibility:

• You may request a return or exchange within 14 days of receiving your order.

• Items must be:

  • Unused

  • Unopened

  • In their original packaging

• For health and hygiene reasons, we do not accept returns of opened or used haircare or beauty products.

💸 Refunds:

• Refunds will be issued to the original method of payment.

• Shipping fees are non-refundable, unless the return is due to an error on our part (e.g., wrong or defective item).

• Refunds are typically processed within 5–10 business days after we receive the returned item.

🚚 How to Request a Return:

Please contact us with the following information:

• Your order number

• The item(s) you wish to return

• Reason for return

You can reach us via:

• 📧 Email: support@evesalon.net

• 📞 WhatsApp: +20-1032750373

• Or through our Contact Us page

Our support team will assist you throughout the return process.